Own every call.
Book every job.
AirDesk is an AI front desk for HVAC and local service businesses. It answers instantly, qualifies the caller, books straight onto your calendar and texts the confirmation — while your techs stay on the tools.
AirDeskEverything a great front desk does
Built for how HVAC actually runs: after-hours no-heat calls, techs who can't pick up, and a schedule that needs to stay full.
Live call answering
A calm, HVAC-fluent voice picks up on the first ring — nights, weekends and holidays.
- Understands no-cool, no-heat, tonnage, maintenance plans
- Every call recorded, transcribed and summarized in your dashboard
- Caller name, number, address and problem captured automatically
Smart scheduling
Offers only genuinely open times and books straight into your Google Calendar.
- Respects your hours and appointment length
- Reads everything back before confirming — name, number, address, time
- Callers can look up, move or cancel by phone with an identity check
Emergencies & transfers
Gas smell, smoke or CO alarm? The caller is told to get out and call 911, then handed to a person.
- Warm transfer to your on-call number on request
- Upset or complex callers go to a human, not a loop
- Callback captured if no one can pick up
Texts & follow-up
Confirmation text the moment a job is booked, reminder text the evening before.
- Fewer no-shows, fewer 'when are you coming?' calls
- Rescheduled and cancelled jobs texted too
- Every call logged to your Google Sheet if you want it
Live in ten minutes
Tell us about the business
Name, hours, service area, who to transfer to.
Connect your calendar
One click with the Google account your techs use.
Activate
You get a dedicated number for your area code.
Forward your line
All calls, or just after-hours and overflow. Change it any time.
Simple pricing
A full-time receptionist costs $3,500+ a month and still goes home at five. Round-the-clock live coverage is 168 hours a week — about 4.2 people. AirDesk covers all of it for a flat monthly fee.
Starter
After-hours & overflow coverage
- Up to 200 calls / month
- Booking, reschedule, cancel
- Text confirmations & reminders
- Call recordings & transcripts
Pro
Most popularYour whole front desk
- Up to 600 calls / month
- Everything in Starter
- Emergency escalation & warm transfer
- Google Sheets call log
- Priority support
Fleet
Multiple trucks or locations
- Unlimited calls
- Multiple numbers & calendars
- Custom scripts & policies
- Dedicated onboarding
Usage-based telephony passes through at cost. Cancel any time.
How AirDesk uses your Google account
Connecting Google is optional. When you do, AirDesk asks for the smallest set of permissions it needs, uses them only for the job below, and never sells your data, uses it for ads, or trains AI models on it.
Disconnect any time from Integrations or at myaccount.google.com/permissions. Full details in our Privacy Policy.
- Google Calendar
Reads free/busy on the calendar you choose so the receptionist offers only open times, and creates, moves or deletes the appointment events it books for you. Nothing else on your calendar is read or stored.
- Google Sheets
If you turn on the call log, AirDesk creates one spreadsheet in your Drive ("AirDesk Call Log") and adds a row per completed call. It only writes to that one sheet.
- Google Drive (this app's files only)
Lets AirDesk create that single call-log spreadsheet and keep access to it. AirDesk cannot see any other files in your Drive.
Questions contractors ask
Do I have to change my phone number?
No. You keep your number and forward it to AirDesk — all the time, or only after hours and when you're busy. Turn it off any time.
Does it work with my calendar?
Yes. Connect the Google Calendar your techs work from; AirDesk checks availability there and books onto it. Other calendars and field-service tools are on the roadmap — tell us which one you use.
What happens in an emergency?
If a caller mentions gas, smoke, carbon monoxide or fire, AirDesk tells them to leave and call 911, then transfers them to your on-call number immediately.
Can it handle callers changing appointments?
Yes. It asks for the name the appointment is under, reads the details back, and only then moves or cancels — so nobody can change someone else's job.
How long does setup take?
About ten minutes: business details, hours, connect your calendar, click Activate. You get a dedicated number to forward your line to.
Are calls recorded?
Yes, so you can review every conversation. You're responsible for any recording notice your state requires; AirDesk can add one to the greeting.
Hear it answer your calls
Call the live demo line right now, or book a 15-minute walkthrough and we'll set it up on your own number.
